Brinks security com plus#
Brinks security com professional#
Brinks security com free#

They will do an ‘exit interview’… they will keep asking you the same questions a thousand times. They will put you on hold for at 5 times.

Brinks security com plus#

They will charge you for the remaining balance plus cancellation fee. “Do NOT sign up with this company they make it hard to cancel your account. on Ī few negative Brinks Home reviews left on the Better Business Bureau criticized the company for its strict cancellation policies and aggressive marketing tactics. The service they provide is better than and less costly than the previous companies that have provided me home security.” -Katherine K. The sales staff has been very forthcoming with information and suggestions. “From day one, this company has been accessible and helpful. Some reviewers who left BBB reviews praised the company’s responsive customer service team and overall friendliness of the staff. It’s worth noting that the company has a BBB alert for a pattern of complaints related to difficulty canceling a contract, poor customer service, delayed repairs to monitoring equipment, and billing concerns. Like most companies, Brinks Home has both positive and negative reviews on third-party websites.īrinks Home doesn’t have a BBB rating. Phone customer service is available from 7am to 8pm CST, seven days a week.Īll Brinks Home systems come with a standard two-year warranty.

Phone-To contact customer service by phone, call 80.

Text customer service is available from 8am to 8pm CST, seven days a week.

Text-To contact customer service by text, send a message to 46.

You can get in contact with Brinks Home’s customer service team using two different methods: text or phone. Note: Optional add-ons may increase your final cost.

Brinks security com professional#

If you purchase a lower level package, you can add on professional installation for an additional $199.00 fee. *Note: Only the Smart Security Ultimate package includes professional installation.

Brinks security com free#

It includes one home control panel, one video doorbell camera, two wireless motion sensors, three wireless door sensors, one outdoor camera, and free professional installation.

“Smart Security Ultimate” Package: The Smart Security Ultimate package is Brinks Home’s most comprehensive home security system.

The Smart Security Complete package also includes live video streaming and monitoring, which you can access and control in the app.

“Smart Security Complete” Package: The Smart Security Complete package includes everything in the Essential package, plus one extra wireless motion sensor and one indoor camera with night vision.

Unlike the Nest Secure system, you cannot add video surveillance to the Smart Security Essential package. It includes a control panel, one wireless motion sensor, and two motion detectors.

“Smart Security Essential” Package: The Smart Security Essential is similar to the Nest Secure system.

You also have the option to add indoor video monitoring and streaming at an additional cost. It includes a Nest security home device, two motion sensors, and two tags used to conveniently disarm the system without a code.

“Nest Secure” Package: The Nest Secure system is Brinks Home’s most basic offering.

✘ Installation payments not available for all security system hardware Brinks Home Packages & Equipmentīrinks Home offers four distinct home security packages: Nest Secure, Smart Security Essential, Smart Security Complete, and Smart Security Ultimate. ✘ Video monitoring not included in all packages ✔ All packages come with mobile app access ✔ DIY and professional installation available However, not all packages include video surveillance and customer complaints reveal that it’s extremely difficult to cancel your plan.

It has multiple pricing options for security packages.